General public queries

If you are a patient or healthcare professional and would like to contact someone at North East Ambulance Service, please call 0191 430 2000. Please note, this number is only monitored during office hours.

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

Our head office address is:

North East Ambulance Service NHS Foundation Trust
Bernicia House
Goldcrest Way
Newburn Riverside
Newcastle upon Tyne
NE15 8NY