About North East Ambulance Service

North East Ambulance Service NHS Foundation Trust (NEAS) covers 3,230 square miles across the North East region. It employs more than 3,600 staff and serves a population of 2.7 million people by handling all NHS 111 and 999 calls for the region, operating patient transport and ambulance response services, delivering training for communities and commercial audiences and providing medical support cover at events. 

NEAS has 67 properties including 61 stations, three emergency operations centres, and three training and education centres.

It operates around 147 double crewed vehicles and 173 patient transport vehicles as well as 56 emergency response cars, used by specialist paramedics, advanced practitioners and officers, and a fleet of support vehicles including driver training and specialist vehicles for the Hazardous Area Response Team.

In 2025/26, the service answered more than 1.475m emergency 999 and NHS 111 calls, with more than 298,000 patients taken to hospital, more than 56,000 patients treated and discharged over the phone and more than 143,800 patients treated and discharged at home. It responded to more than 40,444 C1 serious and life-threatening incidents in an average time of 6 minutes 17 seconds.