Best foot forward for fallers
North East healthcare providers are putting their best foot forward to reduce the impact of falls on elderly people.
In partnership with Newcastle and Gateshead Clinical Commissioning Group and Gateshead CBC and Newcastle community teams, North East Ambulance Service have developed a holistic care package and rapid response service for patients who fall.
The exciting new service will consist of a multi-disciplinary team in which paramedics and occupational therapists will work together to provide a timely response and deliver care to older patients who have fallen, thereby reducing the need for a hospital admission and prevent future falls. The Falls team are the first for the North East but the scheme has been a success in Lancashire and Bristol. The staff are able to refer to care and support services, exercise sessions, occupational therapy in the community, GP’s, psychological assessments and equipment for the home such as walking aids.
Three qualified paramedics who are Matt Curtis, Dave Puddy and Nicola Main as well as three Occupational Therapists, Phillippa Ellison-Rothwell, Tripta Rathour and Joanna Donnelly have been recruited to support patients who have fallen in the North East.
Matt said, “It’s an exciting and innovative service that will make a massive difference in keeping people out of hospital and providing preventive support by promoting confidence and independence for elderly patients at home. Whilst still in its infancy, I’m excited to play a part in shaping a successful service and see it implemented throughout the region.”
Dave said, “This is an exciting change which will enable patients to stay at home and not get caught up within the hospital admissions system and also reduce distress. Sometimes there is no other way of keeping patients safe than to take them to hospital at the moment, but this will help prevent future falls.”
Phillippa said, “By working alongside paramedics, we are able to provide a rapid medical assessment of patients and support them at home to do things differently. We are able to offer multifactorial and functional risk and safety assessment and are able to signpost other services, allowing them to stay safe and independent and also minimising the risk of future falls. A lot of people don’t want to come to hospital and community resources are a benefit.
“The psychological trauma of falling can lead to social isolation and fear. This joint multidisciplinary team can reduce this by providing immediate care and support, and help give patients back their confidence.”
Falls and related injuries are a significant concern for older people. Thirty percent of people over 65, and 50 percent of people over 80 have at least one fall in a year. One fall in twenty leads to hospital admission and one in ten causes significant injury.
Advanced practice and pathway development manager at NEAS, Dan Haworth explains, “We know that a fall is the fourth most common reason for people requesting an ambulance and we have worked in partnership across the North East to provide a better experience for those patients who have fallen without injury.
“A dedicated multi-skilled crew like this will be able to support many patients back on their feet without the need for a NEAS emergency care crew. This will increase our ambulances’ availability to attend life threatening calls.”
NEAS also supports three Alternative Response Teams (ART) for patients who have fallen in North Tyneside, North Tees and Hartlepool and County Durham. Falls schemes are designed to give patients who have fallen without injury an early response and reduce the number of injuries caused by offering advice and assessments for people who have recently fallen, or who are at risk of falling.
The new recruits will respond to 999 callers who have fallen within the Newcastle and Gateshead area seven days a week between 8am and 6pm, working from Gateshead ambulance station on a rapid response vehicle. They will provide both an initial response to patients as well as being a point of secondary referral for NEAS crews already on scene.
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Notes to editors
Media contact: Sam Reed at North East Ambulance Service, Tel: 0191 4302099, sam.reed@neas.nhs.uk
Notes to editors
For more information, contact the NEAS press office on 0191 430 2099 or email publicrelations@neas.nhs.uk
About North East Ambulance Service
North East Ambulance Service NHS Foundation Trust (NEAS) covers 3,200 square miles across the North East region. It employs more than 2,600 staff and serves a population of 2.7 million people by handling all NHS111 and 999 calls for the region, operating patient transport and ambulance response services, delivering training for communities and commercial audiences and providing medical support cover at events.
In 2017/18 the service answered over 1.4 million emergency 999 and NHS 111 calls, responded to 280,00 incidents that resulted in a patient being taken to hospital, treated and discharged 27,000 patients with telephone advice and treated and discharged over 100,000 patients at home. In the same year, clinical crews responded to 126,746 of our highest priority patients within the national targets and scheduled care crews completed almost 580,000 patient transport journeys.