Tooth fairies hit Holy Island in disguise as a paramedic and a coastguard

A Gateshead family has been reunited with a paramedic and coastguard rescue officer, to say thank you, after their 5 year old daughter fell ill on the Holy Island of Lindisfarne. 

Anya Conway (5), was enjoying a summer holiday on the Island with her mum Nadia, dad Martin and brother Evan, when she lost a tooth and suddenly began to have a fit.  

Nadia who is a senior paediatric nurse, noticed Anya’s behaviour change and quickly moved her to the floor as she began to fit. When she didn’t seem to recover fully after some time, she rang 999 for an emergency ambulance. Paul Douglas from HM Coastguard attended soon after to support the family. 

Holy Island is an island cut off from the main land twice a day by the tide, with a population of around 160 permanent residents with hundreds of thousands of visitors. At the time of Anya falling ill, the tide was in and there was no access to the island by road.

NEAS works closely with HM Coastguard to agree the best option for access to and from Holy Island in the event of an emergency. The RNLI assisted North East Ambulance Service clinical care manager, Chris Chalmers, and his colleague paramedic Martin Browell to the island.

Chris Chalmers who has been with the Trust for 13 years explains, “We received the call to Holy Island but were told the tide was in so were unable to cross the causeway.

 “Once on scene, with help from the RNLI and Coastguard, Anya did not look to have fully recovered from the fit which is unusual. That’s why we decided she needed to go to hospital. The Coastguard again assisted us back to land and we were able to take Anya to hospital by road ambulance.

“This was a great team effort during what must have been a very distressing time for the family.”

Mum, Nadia explains, “I’ve been a nurse a long time but when it’s your own daughter who’s ill the situation was a bit more daunting.  We were in the local café at the time when Anya started to jerk and turn a bit blue.  She wasn’t out for long but it’s never happened before and it took some time for her to become fully responsive.  Paul was a great support and organised access for the ambulance service team to get to us as quickly as possible because there was no access by road.

“Once Chris and Martin arrived they too felt like Anya needed checking over to be sure nothing else was going on.  Having all of them there to help put me and the rest of my family at ease.  It’s been great to meet the team that helped us again in better circumstances and thank them again.”

Nadia is now hoping to encourage further training and support for the coastguard team during incidents they might attend to build upon their recent co-responder training delivered earlier in the year by NEAS.

Paul Douglas, Deputy Station Officer at HM Coastguard Holy Island said, “We’re really pleased we could help to get Anya the care she needed that day. It’s such a pleasure to be able to see them, now Anya is better. HM Coastguard and the North East Ambulance Service work very well and closely together to provide the best medical care to casualties on Holy Island and on the coast of the North East of England.”

HM Coastguard were recently trained as a new team of co-responders, by NEAS community resuscitation team and they are now equipped to deliver basic life support whilst a patient awaits and emergency care crew.


Notes to editors

Media contact
Sam Reed at NEAS, Tel: 0191 4302099, Sam.Reed@neas.nhs.uk

About North East Ambulance Service
North East Ambulance Service NHS Foundation Trust (NEAS) covers 3,200 square miles across the North East region.  It employs more than 2,500 staff and serves a population of 2.7 million people by handling all NHS 111 and 999 calls for the region, operating patient transport and ambulance response services, delivering training for communities and commercial audiences and providing medical support cover at events.

In 2016/17 the service answered over 1 million emergency 999 and NHS 111 calls, responded to almost 300,000 incidents that resulted in a patient being taken to hospital, treated and discharged 24,000 patients with telephone advice and treated and discharged 92,141 patients at home. In the same year, emergency care crews responded to 126,673 Red incidents within national target of 8 minutes and completed 717,315 patient journeys.