Press Releases

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Gateshead Reunion 1mb size (29)

10-year-old recognised for bravery by ambulance service

A 10-year-old from Gateshead has been awarded a bravery certificate by North East Ambulance Service 

ENEI gold standard 2022

Ambulance service achieves Gold standard on equality

North East Ambulance Service has been named as one of the top performing organisations for its work on equality, diversity and inclusion.

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North East Ambulance Service alcohol related call outs survey reveals impact on services

In the run-up to one of the busiest times of the year for control rooms, Balance has released the findings of a survey showing the effects of alcohol on services 

Paul Howell MP visit to Newton Aycliffe Sept 2022

MPs hear about life on the frontline

Three Members of Parliament have visited crews in their local constituencies to hear about the frontline delivery of our ambulance service.

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Award win for patient feedback processes

North East Ambulance Service picked up two awards at this year’s Patient Experience Network National Awards in recognition of the way patient feedback is collected and communicated.

Ambulance case - Middlesbrough

Ambulance stars in the spotlight thanks to national documentary

The North East is capturing the hearts of the nation thanks to a prime-time documentary following the work of the region’s ambulance service.

Side shot of person in white shirt with 'Senior clinical advisor' epaulette, wearing a headset in front of a screen and telephone.

Investing in our people

North East Ambulance Service is part-way through a large-scale recruitment project after receiving substantial investment from its commissioning body.

Review of the year 2022 front cover

A review of our year

North East Ambulance Service reflected on the highlights and challenges presented over the last year at its Annual General Meeting (AGM).

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North East Ambulance Service turns headquarters red to show racism the red card

North East Ambulance Service was joined by local celebrities and anti-racism charity Show Racism the Red Card to turn its Newcastle headquarters red to stamp out racism

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SHOW RACISM THE RED CARD - Media inviteTuesday 18 October 2022

As the region’s 999 health advisors take calls for people in emergency, life-threatening situations, Sunderland football legend, Kevin Ball, all round superstar, Charlie Hardwick, (star of Emmerdale, Billy Elliot, Purely Belter and Byker Grove) and Ged Grebby, founder & CEO Show Racism the Red Card will join North East Ambulance Service, CEO Helen Ray to turn the ambulance headquarters in Newcastle RED as a commitment to Show Racism the Red Card.

L-R - Jill Doran, Sophie Wood, Katie-Jane Dowson, Callum Crow, Kelly Lister, Richard York

Bravery award for 9-year-old caller

“He’s my little hero and I’m very proud of him”

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North East Ambulance Service delivers vital lifesaving training

North East Ambulance Service is supporting Restart a Heart Day, launched to raise awareness of the importance of learning CPR.