Press Releases

North East Ambulance Service (NEAS) welcomed NHS England Chief Executive Sir Jim Mackey to the region this week following a month of outstanding performance that saw patients receive faster, more timely care than ever before.

North East Ambulance Service (NEAS) is proud to announce that Sandeep Wales, quality improvement advisor and co-chair of the Trust’s Together network, has been awarded a Member of the Order of the British Empire (MBE), having been named in the King’s Birthday Honours List 2025 for services to supporting ethnically diverse ambulance staff.

Devon, who sits on our governing board as a representative from the Local Resilience Forum (LRF), spoke to us about her role.

North East Ambulance Service (NEAS) hosted two events in April to give staff, NHS partners and colleagues from across the ambulance sector an early look at new electric vehicles set to support services in the coming months. 

Last year, NEAS dealt with 1,353 patients who frequently call 999 because of unmet medical, social or psychological needs.

This month, we caught up with Carrie Ingram, the clinical lead for our frequent caller team, the team responsible for supporting these patients.

Here's a round-up of our stories from the last few months

This month, we asked non-executive director (NED) Steven Mason to tell us a little about him and how he feels about his role.

North East Ambulance Service (NEAS) is inviting members of the public to take part in a new research study exploring the experiences of families following the death of a loved one outside hospital.

Eleven North East Ambulance Service (NEAS) colleagues have been recognised for their exceptional commitment to caring for communities across the region, collectively representing more than 250 years of dedication and compassion.

Support for patients to stop smoking is set to be rolled out into clinical practice at North East Ambulance Service following a successful trial.