Press Releases

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Early look at the new electric vehicles

North East Ambulance Service (NEAS) hosted two events in April to give staff, NHS partners and colleagues from across the ambulance sector an early look at new electric vehicles set to support services in the coming months. 

Carrie Ingram

Spotlight on our service – the frequent caller team

Last year, NEAS dealt with 1,353 patients who frequently call 999 because of unmet medical, social or psychological needs.

This month, we caught up with Carrie Ingram, the clinical lead for our frequent caller team, the team responsible for supporting these patients.

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NEAS news round-up: April

Here's a round-up of our stories from the last few months

Steven Mason

Spotlight on our Board: Steven Mason, non-executive director

This month, we asked non-executive director (NED) Steven Mason to tell us a little about him and how he feels about his role.

Solar panel installed on NEAS site

NEAS accelerates major sustainability upgrades to improve patient care and prepare for an electric fleet

NEAS has completed a series of significant sustainability milestones that are already improving patient safety, strengthening operational resilience and reducing environmental impact across the region. 

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NEAS education team leads a year of workforce transformation

NEAS has marked a milestone year in workforce development, driven by the ambitious and inclusive work of its education team. Their focus on high‑quality training, innovative career pathways and equitable learning has strengthened skills across the organisation and supported the delivery of more personalised care to patients across the North East.

Karen OBrien

People spotlight: Karen O'Brien

We caught up with our Deputy Chief Executive and Director of People and Development to find out more about her and her role

Carole Panteli

Spotlight on our Board: Carole Panteli

This month, we asked non-executive director (NED), Carole Panteli, to tell us a little about her role.

Alan Clayton (governor)

Governor spotlight: Alan Clayton

Alan, who has been a governor since April 2025, spoke to us about his role.

Claire Glister being interviewed by the BBC

Vital work of ambulance service highlighted as part of BBC NHS Day

The hard work of North East Ambulance Service (NEAS) colleagues was featured as part of the BBC’s NHS Day on 22 January.

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NEAS news round-up: January

Here's a round-up of our stories from the last few months

DCA and Santa

Winter campaign delivers strong regional impact

Winter is traditionally the busiest time of year for our service. Every year, our communications team delivers a comprehensive and high‑impact winter communications campaign designed to support patient safety, manage seasonal pressures and highlight the work of frontline teams.