Press Releases

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Resource scheduling team

Team focus – the resource scheduling department

The team responsible for ensuring there are enough ambulance crews on the road to support patients is celebrating its 20th anniversary.

Kerry McQuade.JPG

Director Spotlight: Kerry McQuade. director of strategy, planning and transformation

As we work towards launching our new 10-year strategy in October 2026, we wanted to bring the role of strategy, planning and transformation at NEAS to life for colleagues across the NHS, local authorities and emergency services.

Staff networks at NEAS

From voice to impact: why staff networks matter at NEAS

At the North East Ambulance Service (NEAS), staff networks are a core part of how we deliver safe, effective, and inclusive services - not only for our people, but for our patients and communities.

Better Together header

NEAS news round-up: June

Here's a round-up of our stories from the last few months

Raman Sanghera - NED

Spotlight on our Board: Raman Sanghera, non-executive director

This month, we asked non-executive director (NED) Raman Sanghera to tell us a little about him and how he feels about his role.

Devon Lawton

Governor spotlight: Devon Lawton, appointed governor

Devon, who sits on our governing board as a representative from the Local Resilience Forum (LRF), spoke to us about her role.

IMG 8748

Early look at the new electric vehicles

North East Ambulance Service (NEAS) hosted two events in April to give staff, NHS partners and colleagues from across the ambulance sector an early look at new electric vehicles set to support services in the coming months. 

Carrie Ingram

Spotlight on our service – the frequent caller team

Last year, NEAS dealt with 1,353 patients who frequently call 999 because of unmet medical, social or psychological needs.

This month, we caught up with Carrie Ingram, the clinical lead for our frequent caller team, the team responsible for supporting these patients.

Better Together header cropped

NEAS news round-up: April

Here's a round-up of our stories from the last few months

Steven Mason

Spotlight on our Board: Steven Mason, non-executive director

This month, we asked non-executive director (NED) Steven Mason to tell us a little about him and how he feels about his role.

Solar panel installed on NEAS site

NEAS accelerates major sustainability upgrades to improve patient care and prepare for an electric fleet

NEAS has completed a series of significant sustainability milestones that are already improving patient safety, strengthening operational resilience and reducing environmental impact across the region. 

Paramedic apprentice training image

NEAS education team leads a year of workforce transformation

NEAS has marked a milestone year in workforce development, driven by the ambitious and inclusive work of its education team. Their focus on high‑quality training, innovative career pathways and equitable learning has strengthened skills across the organisation and supported the delivery of more personalised care to patients across the North East.